Pro tip: You don’t need a PIN to use your HealthEquity debit card Skip to content

Pro tip: You don’t need a PIN to use your debit card

Photo of a woman paying for healthcare expenses with a debit card. A male cashier smiles and takes the card to process the payment.

Your HealthEquity® Visa® Debit Card1 is a great way to pay for healthcare expenses—no PIN number required! If you’re prompted for a PIN when using your card at your favorite stores, here are some quick tips to get through the checkout line and back on the road to wellness.

Simple steps to use your HealthEquity debit card

1. Select credit
When paying with your HealthEquity Visa card, select “credit” if that option is available.

2. Bypass the PIN request
If you’re asked to enter a PIN, simply select “credit” to bypass the PIN request and run the card as usual.

3. Notify the cashier that your card doesn’t have a PIN
If the first two steps don’t result in a successful transaction, let the cashier know that your card does not have a PIN, and they should be able to help.

Stay connected to your account

There are more ways to maximize the benefits of your healthcare account. Log in to your account at to view your balance(s), submit claims, and manage your account.

1This card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card can be used everywhere Visa debit cards are accepted for qualified expenses. This card cannot be used at ATMs and you cannot get cash back, and cannot be used at gas stations, restaurants, or other establishments not health related. See Cardholder Agreement for complete usage restrictions.

HealthEquity does not provide legal, tax or financial advice.

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