How R.R. Donnelley transformed employee healthcare through Health Payment Accounts

Offering comprehensive healthcare benefits is not just a perk—according to recent HealthEquity research, it’s a necessity. Employees are becoming increasingly concerned about affording healthcare, and employers can make contributions that could help bridge a widening affordability gap.

Assisting employees with ways to handle unexpected medical expenses

A HealthEquity client, R.R. Donnelley (RRD), saw their employees face challenges seeking care, and that made them want to re-evaluate their healthcare benefits. And that’s how their journey with Health Payment Accounts (HPAs) began.¹

Continue reading to learn more about how the company used HPAs as a solution to help their employees afford and seek care.

Challenges: Rising healthcare costs and unexpected out-of-pocket expenses

A HealthEquity survey showed that rising healthcare costs are making it increasingly difficult for Americans to afford to cover costs for prescriptions and emergency visits that could carry hefty out-of-pocket (OOP) expenses.

The widening gap between healthcare costs and affordability could cause RRD employees to take drastic measures that could put their health and financial wellbeing at risk, like delaying care, taking out hardship withdrawals, or putting off another expense. The RRD team saw this as a mounting problem and made addressing this gap a top priority.

Want to hear about RRD’s journey with HPAs directly from Christy Goldberg-Hirsch, SVP, Total Rewards? Check out our most recent webinar, How R.R. Donnelley reduced barriers to care with Health Payment Accounts.

Solution: RRD implemented HPAs as a part of their benefits package to reduce barriers to care

RRD implemented HPAs into their benefits package. With HPAs, employees get instant access to funds to pay for OOP expenses through an interest-free line of credit.² You can learn more about how HPAs work by visiting our Health Payment Account page.

HPAs continue to help reduce financial barriers and promote seeking care when it’s needed. This benefit has helped RRD employees tremendously, with one employee saying:

“It’s nice to be able to pay “cash” for services without draining my own bank account. That can make a big difference in a person’s life.”

By providing HPAs, RRD serves their workforce by:

• Addressing healthcare affordability: Because employees have instant access to funds, they can afford OOP medical, dental, vision, pharmacy, and even veterinary expenses whenever they arise.

• Managing healthcare costs: HPAs are a cost-effective solution for both employees and employers.

• Helping employees maintain financial dignity: Having access to emergency funds helps maintain employee’s dignity because they don’t have to choose between their health and financial stability.

Financial relief for healthcare emergencies

Are you interested in learning more about how the HPAs impacted RRD’s employees? Read the case study, How R.R. Donnelley improved healthcare accessibility with Health Payment Accounts.